If you need to upgrade your operating system (OS) and your BB10 device won't upgrade otherwise; or if your over-the-air upgrade failed, try this process.
This is also a good process IF you want a complete wipe and new OS installed to start with a like-factory fresh device.
(there is also a good illustrated step by step located here.)
If you are not experiencing device issues, and need to upgrade with a less-invasive OS install (you don't need a device wipe and don't want to overwrite your settings and data), use this method described here:
- These directions apply to Classic, Passport, Z30, Z10, Z3, Q10 and Q5 models.
- This process will wipe your device, see the notes below in the instructions.
10.3.2 files
*NOTE: Once your BlackBerry is upgraded to OS 10.3.2 it is impossible to downgrade back to any OS less than 10.3.2
Officially released by BlackBerry.
Software version 10.3.2.2339
- For Classic models (all): Download 10.3.2.2339 file here
- For Leap models (all): Download 10.3.2.2339 file here
- For Passport models SQW100-1, -2, -3 (all): Download 10.3.2.2339 file here
- For Z30 models STA100-1, -2, -3, -4 -5, -6, (all): Download 110.3.2.2339 file here
- For Z10 model STL100-1: Download 10.3.2.2339 file here
- For Z10 models STL100-2, -3: Download 10.3.2.2339 file here
- For Z10 model STL100-4: Download 10.3.2.2339 file here
- For Z3 model, Jakarta: Download 10.3.2.2339 file here
- For Q10 models SQN100-1, -2, -3, -4, -5 (all): Download 10.3.2.2339 file here
- For Q5 models SQR100-1, -2, -3 (all): Download 10.3.2.2339 file here
